Open Outlook Express
Select Tools
Select Accounts
Mail Tab at top should be selected
CHECKING AN ACCOUNT THAT IS ALREADY SET
UP:
To check the mail settings, Click on the Account name for your mail Account,
then Click the Properties button on the right.
Under the General tab: Email
Address must be exactly right, NO CAPS, and in the username@domain
format.
Under the Servers tab:
Check Incoming and Outgoing Mail Server addresses (see below)
Outgoing mail (SMTP) must be mail.primary.net
Incoming mail (POP3) must be pop.primary.net
Make sure the mail server is set as a POP3 server
Make sure the Account name is your username (NO CAPS, no @primary.net)
Make sure the Password is typed in lower case (NO CAPS)
(Both the Log on using Account name: and password are the same names that are
used to dial and connect to Primary).
Under the Connection tab:
Check the Connection settings, making sure that you have selected "Connect
using my phone line" and that the Primary Dialer is in the "Use the
following Dial-Up Networking Connection" window. (If you want to see the
Properties of the dialer, click Properties... , this takes you
to the same place as if you had double-clicked My Computer and Dial Up
Networking in Windows 95).
If you don't have a dialer setup, click the Add
button and you will be taken to Dial Up Networking to create a new dialer.
The default settings for Security are sufficient
The Advanced Tab contains the "Leave a copy
of messages on server" check-box. Be careful if you check this...if you
don't remove messages from Primary's server eventually you will have
difficulties retrieving your mail. IT IS NOT RECOMMENDED THAT YOU CHECK THE
"LEAVE A COPY...ON SERVER" CHECKBOX.
All other settings are default and should be
left as is...
Click OK to exit and save all
changes to the Account Properties.
If everything looks right but you still have problems, try removing the current
Account (highlight the Account, click the Remove button at the
far right of the Internet Accounts window) and then add a new
account.. (see below)
ADD A NEW MAIL ACCOUNT
Select Tools
Select Accounts
Select Add at the right side of the screen
Select Mail
An Internet Connection Wizard will come up
Display name type an identifying name here
Click Next
Internet E-Mail Address:
Email address: type your email address here (ex: johnsmith@primary.net)
Make sure the address in in lower case letters....NO CAPS please)
Click Next
Email Server Names:
My incoming mail server is a POP3 (make sure this says POP3)
Incoming mail (POP3 or IMAP) server: Type in
lower case letters: pop.primary.net
Outgoing Mail (SMTP) server: Type in lower case letters: mail.primary.net
(If you are a customer who's email domain name is something other than
primary.net, the server names should end with your particular domain name (such
as username@ninenet.com,
username@kc-primary.net,
username@companyname.com,
etc.)
Click Next
Internet Mail Logon
Logon using:
Pop account name: type your username here (johnsmith), make sure all
are in lower case letters
Password: type your password here , make
sure all are in lower case letters
Username and password are the same
as used to dial in and connect.
Click Next
Friendly Name
Internet Mail Account Name: type in a
friendly name to identify this account
(The system will often place the incoming server name (ex: pop.primary.net) in
this field. It is acceptable to leave this as is. Don't be confused, however, if
you do this...pop.primary.net is also your Incoming Mail Server Name. Used as a
"Friendly Name", pop.primary.net is a text label that can be changed
to anything else. Used as the Incoming Mail Server Name - pop.primary.net CANNOT
be changed)
Click Next
Choose Connection Type
Select: Connect using my phone line (there are three choices, if you are
on a LAN select that choice)
Click Next
A screen might come up instructing you to :
Select a modem to use to connect to the internet
Choose Modem : the modem is probably displayed
Click Next
Dialup Connection
You have already created a dialup connection in My Computer/Dial Up Networking.
It should be named Primary. It might be named something else. Go and check this
out if you aren't sure. (click
here for Dial Up Networking Installation Help for Windows 95)
The prompt will allow you to select:
Create a new dialup connection or Use
an existing dialup connection
Select "Use an existing dialup connection" and select
the dialup connection name from the drop-down box
Click Next
Congratulations
Finish and close Internet Accounts
From here, Click Tools, Send
and Receive
You must be connected to the internet to send or receive new mail. If you are
not connected your system should pop up the "Connect To" dialer which
will allow you to dial and connect to Primary's servers. Mail already
downloaded onto your system will be available to read, file or delete at any
time - without being connected to the Internet.
MULTIPLE ACCOUNTS SET UP?
If you have multiple accounts set up you should be able to select an account to
send or receive mail. The default account (it will have (default) behind the
account name) will be the one that all mail will be addressed from . You must
select another account and designate it as the default account to change this
information. (Select Tools, Accounts, Click on
the Account Name that you want as Default, Click the Set as Default
button on the right, Click Close)
